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Home > Return Policy
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The terms, policies and conditions described
below govern the use of this site. Your use and/or placement of any
order indicate your acceptance of these Conditions.
- We are not responsible for colors showing incorrectly on your monitor. Please be aware that fabric colors can vary from one computer to another. Samples
of in stock items are offered at no cost (U.S. only), so please request
a sample prior to purchase if there is any question.
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Absolutely no returns, exchanges or refunds on fabric that was special ordered.
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Returns
and\or exchanges are accepted on orders (except special order fabrics)
within 30 days of the original purchase date. Please note the details
listed below.
- All
returns must be boxed and packed securely for shipping. A tracking
number on return shipments is highly recommended. We cannot refund
payment for items that we do not receive.
- Refunds cover the original purchase price minus a 20% restocking fee. Shipping and insurance charges are not refundable.
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If
the return is a result of an error on our part or due to manufacturer
defect, the customer is exempt from paying the original and return
shipping costs as well as the restocking fee.
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Items that have been cut, used or laundered cannot be returned.
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Wrinkles on fabrics are not considered damaged goods as some wrinkles will occur during the handling of packages.
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No returns allowed on Bargain Barn or Clearance fabrics.
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Please e-mail all refund questions within 30 days of the original purchase date.
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